Privacy Policy

Last Updated: October 2026

Privacy Policy for Geetanjali Dairy Products

At Geetanjali Dairy Products ("we", "us", or "our"), respecting your privacy and protecting the information you share with us is of paramount importance. This Privacy Policy explains how we collect, use, store, retain, and protect personal information when you visit our website (https://geetanjalidairy.com/) or contact us using our online Contact Us form.

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1. Who We Are

Geetanjali Dairy Products is a dairy manufacturing and wholesale enterprise located in Ahmedabad, Gujarat, India.

• Business Name: Geetanjali Dairy Products
• Address: Ls 687/8 Ognaj Road, Gota, Ahmedabad, Gujarat 380060, India
• Official Email: geetanjalidairyproducts@gmail.com
• Phone / WhatsApp: +91 9558822977 / +91 84900 63334

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2. Information We Collect Through the Contact Us Form

When you submit an enquiry through our Contact Us form, we collect only the personal information you explicitly provide:

• Full Name: To identify who is contacting us and address you properly in correspondence.
• Email Address: To send our direct reply, quotation, or follow-up communication.
• Subject of Enquiry: To route and categorize your inquiry (e.g., bulk wholesale order, hotel/catering supply, product details).
• Message Content: The details, volume requirements, event schedule, or questions you choose to include in your message.

Note: We do not collect credit card details, payment numbers, or sensitive personal data through our Contact Us form.

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3. Purposes of Collecting and Using Your Information

We use the personal information you submit strictly for legitimate business purposes related to your inquiry:

• To respond to your questions about our dairy products (fresh milk, paneer, basundi, rabdi, sweets, etc.).
• To provide pricing estimates, wholesale supply terms, or event catering quotations upon request.
• To conduct necessary follow-up communications regarding pending inquiries or confirmed orders.
• To maintain standard customer service and commercial correspondence records.

We do not sell, rent, lease, or trade your personal information to third parties or marketing brokers.

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4. How Enquiries Are Received, Stored, and Retained

Receipt & Storage: Submissions through our online Contact Us form are securely transmitted to our authorized business email inbox (geetanjalidairyproducts@gmail.com). Enquiries are stored securely within our enterprise email and customer correspondence records, accessible solely by authorized personnel responsible for sales, support, and customer relations.

Retention Period: We retain your enquiry information only for as long as necessary to fulfill the purpose of your communication—typically for the duration needed to resolve your query, fulfill your order requirements, and maintain customary commercial correspondence records. Once the information is no longer needed for business or legal purposes, it is securely deleted or archived.

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5. Third-Party Service Providers

To operate our website and communicate with customers, we work with trusted third-party service providers who assist us under strict security standards:

• Web Hosting Provider: Hostinger International Ltd., which provides the hosting infrastructure and server environment for our website.
• Email Service: Google LLC (Google Workspace / Gmail), which provides our business mailbox infrastructure to receive and respond to enquiries.
• Embedded Location Map: Google Maps (Google LLC), embedded on our Contact Us page to help visitors locate our facility on Ognaj Road, Gota, Ahmedabad. Google Maps operates in accordance with Google's Privacy Policy.
• Content Delivery & Fonts: Google Fonts, Cloudflare CDN (Font Awesome), and jsDelivr (Bootstrap) provide optimized delivery of typography and style assets.
• Direct Communication Channels: If you choose to contact us via WhatsApp (Meta Platforms, Inc.) or IndiaMART by clicking links on our website, your interactions on those platforms are governed by their respective privacy terms.

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6. Cookies and Tracking Technologies

Our website is an informational online catalog and company portal. We do not use advertising tracking cookies, behavioral tracking scripts, or analytics cookies to track individual user behavior across the web.

Because our website does not set non-essential or third-party tracking cookies, a cookie consent banner is not required and has not been added, avoiding unnecessary popups for our visitors.

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7. Data Security Practices

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• HTTPS / SSL Encryption: All data transmitted between your browser and our website is protected using industry-standard Secure Socket Layer (SSL/TLS) encryption.
• Access Controls: Our administrative and email systems are protected with strong passwords and multi-factor authentication (2FA).
• Confidentiality: Only authorized staff members needing the information to handle customer enquiries have access to submitted form data.

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8. Your Privacy Rights

Under applicable data protection laws, including India's Digital Personal Data Protection Act, 2023 (DPDPA) and general privacy principles, you have rights regarding your personal information:

• Right of Access: You may request confirmation of whether we hold personal information about you and receive a summary.
• Right to Correction: You may request correction or updating of any inaccurate or incomplete personal information.
• Right to Erasure / Deletion: You may request the deletion of your personal data when it is no longer required for the purpose for which it was collected.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw your consent at any time without affecting past lawful processing.

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9. How to Contact Us About Privacy Requests

If you have questions, comments, or wish to exercise any of your privacy rights, please reach out to us:

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10. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect improvements in our operational practices, new website features, or evolving legal requirements. Any modifications will be posted directly on this page with an updated "Last Updated" date. We encourage you to review this page periodically.